Case study: How MATTEROOM Courier Service Moved Millions of Legal Documents from Box to iManage in 72 Hours

Client Overview

Migrating from one cloud platform to another is a complex undertaking, especially when dealing with millions of documents, multiple office locations, and strict deadlines. One of the largest and most prestigious law firms in Hong Kong, with over 150 years of history and expertise across corporate law, banking, litigation, and more, sought a seamless transition from Box to iManage Share. To ensure a secure, efficient, and disruption-free migration, the firm partnered with Smart Team Global, a long-standing iManage partner and MATTEROOM reseller in the region. Leveraging MATTEROOM Courier Service—our advanced migration tool—they successfully transferred hundreds of gigabytes of data in just 72 hours, ensuring zero downtime, no data loss, and uninterrupted operations.

Why Move to iManage Share?

The Box is a great general cloud storage solution, but for law firms, iManage Share offers something extra: deep integration with iManage Work, better security, compliance with GDPR and HIPAA, and an easier way to collaborate on sensitive legal documents. Since iManage Share is included at no extra cost for iManage Work users, it was an easy decision for the firm to make the switch.

The Challenge: Never been done before!

The firm had been using both Box and iManage Work for years, resulting in millions of documents that needed to be migrated—fast. While Box is widely recognized as the go-to Customer Collaboration platform for legal documents, iManage Share offers almost identical features plus a seamless extension of iManage Work. However, the lack of an open API presents a major challenge, making automated migration far from straightforward.

The Solution: MATTEROOM Courier Service

MATTEROOM team has spotted such challenges in the Legal industry and built a robust toolbox offering point solutions to address these pain points. One of the latest additions is Courier Service—a smart middleware tool designed to make cloud-to-cloud migrations in the Document Management space easier than ever. This is the 1st tool that supports migrating from Box to iManage Share.

The Results: Success in Record Time

- Millions of documents seamlessly migrated from Box.com to iManage Share in just 72 hours with zero errors.

- Effortlessly re-shared to the same internal users/groups and external users, ensuring smooth access all around.

At MATTEROOM, we listen to our customers and build “just right” solutions offering great value for money. Our Courier Service is designed specifically for law firms and professional service firms, ensuring secure, fast, and hassle-free migrations—without the headaches of manual work or excessive consulting fees.